Inside Sales by Design hit the ground running with us right away and we saw progress within days of working with them. Dionne worked as an addition/extension to our team and brought much-needed knowledge of building a world-class Inside Sales team. Dionne’s extensive, real-world, knowledge resulted in building a team that hit their metrics the first month we rolled out the new goals. The sellers she helped hire, exceeded goals in their first 45 days – and neither had experience in the ITSM software market. We couldn’t have produced positive results as quickly as we did without the guidance and leadership brought to us by Inside Sales by Design. Dionne is by far the best services consultant I have ever hired and worked side by side with. If you want quick results – hire this firm!