YES!!! (We should absolutely script….in some fashion.) Is the short answer and here’s why. Don’t we owe it to whoever is on the receiving end of our words to practice? To know what we’re saying, why we’re saying it, and deliver our words with impact? As folks take our calls and/or respond to our emails, […]
global inside sales
I’m putting it out there, my #1 pet peeve of all time. Here it is and it’s only one word and that word is…..obvious. I think when we use that word, it can potentially make the other person feel dismissed or dim. If I ask someone a question, and they respond with “Obviously, I’m going […]
Use promo code DionneComp to get in for $0! There are only 10 of these VIP Tickets available so grab them today! I’d love see you at AA-ISP’s UNITE conference in Orlando, October 4-5! Be sure to check out the event link to learn more and see why you should attend! There are some great […]
When we’re leaders, our number one duty is to provide the following: A Goal – this is the What for our team. What is their North Star? This is the marker that, when met, defines success Purpose – this is the Why for the team. The Why is what motivates a person. The Why gets […]
Reaction As leaders, we do not have the luxury of reacting. We MUST chose an appropriate response in any situation. Ergo, we must continually build our skill set and experience set to know how to appropriately handle situations with our teams, peers, bosses, etc. A reaction from us is because something is happening to us. […]
If you live by the words “this is how we’ve always done it” and really, really like a well defined rut, this is probably not what you’re looking for. If however, you are interested in making changes within yourself and your team, you’ve come to the right place. If you’re someone who likes to get […]
This post originally appeared on the KiteDesk blog. Dionne Mischler is the founder and CEO of InsideSalesByDesign.com, an inside sales consultancy based in Southern California helping companies take their teams to the next level by implementing proven best practices. We recently caught up with Dionne to get her advice on how companies can implement better inside […]
Jeremy Boudinet was kind enough to take some time with me and we had a great conversation about the value of Sales Training and Onboarding.
Inside Sales is growing faster than Outside sales to the tune of 300%, according to a study from InsideSales.com (the data is from 2013, however, still relevant) 2. The #1 top challenge for Inside Sales Leaders is access to effective and repeatable Training and Development, according to the AA-ISP 2015 Top Challenges Report. (You’ve got to be […]
The leader. Yep, I said it, it’s the leader of the group that can make or break success. Here’s why: according to a recent Gallup poll, Manager’s account for 70% of an employee’s variance in engagement. Wow. Also according to Gallup, an engaged workforce outperforms it’s less engaged counterparts by 147% per share. Staggering.